SERVICE / الخدمة

CUSTOMER IS #1 / العميل هو رقم واحد

1- Courtesy and attitude of the Service Advisor ?
2- Was your appointment scheduled within 3 days of requested date ?
3- Did we listen to you carefully to your needs to identify the required work ?
4- Did we provide to you service status within one minute of your inquiry ?
5- Was repair quality as per your expectation ?
6- Was work completed on time ?
7- Was your vehicle fixed 100% on the 1st visit ?
8- Was the vehicle delivered clean ?
9- Did we advise You on regular maintenance schedule ?
10- Did we provide enough explanation for the job done ?
11- How satisfied are you with the overall performance of the Aftersales Service
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